Professional Summary:
Dynamic and accomplished educator with over 20 years of experience in leadership, training, and problem-solving. Recognized for a proven track record of delivering consistent, compassionate, and innovative strategies to achieve business-critical results. Highly motivated and committed to developing engaging, impactful solutions that drive success and growth within any organization.
Areas of Expertise:
Articulate Storyline 360 | Canva | Adobe Creative Suite | Microsoft Word | Microsoft PowerPoint | Google Slides | Google Sheets |Organization | Communication | Teamwork | Strong Analytical and Observation Skills | Leadership | Training and Development | Project Management | Procedures Management | Issue Management | Issue Resolution | Customer Success
Languages:
English and some Spanish
Professional Experience
Designer/ Success Manager
Freelance June 2023- Present
ISS Technologies
WCCS
UCCS
Educator
Westminster Catawba Christian School | Rock Hill, SC
August 2023- Present
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Unity Classical Charter School | Charlotte, NC
August 2018 - July 2023
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Carmel Christian School | Matthews, NC
August 2007 - July, 2018
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Heritage International School | Kampala, Uganda
Shikahama English Adventures | Tokyo, Japan
February 2002- November 2005
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Education
Bachelor of Science - Education
California State University of Fullerton January 2001
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Design and Develop training courses
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Program interactivity of self-paced training courses
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Design, program, and develop video simulations for product use.
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Design, program, and develop interactive simulations for website program use.
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Design, program, and develop scenario based interactive training
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Design interactive elearning activities such as role plays, games, videos, and graphics to support company standards and led to an increase of knowledge retention in learners
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Facilitate instructor led training as a SME, which led to employee efficiency on the LMS
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Develop participant manuals, slide decks, and facilitator guides for instructor led training
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Implement the scope and sequence for projects and ensuring they stay on schedule leading to efficient time use
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Design and Develop instructional design resources which aided employees in effectively carrying out their jobs
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Consult with internal teams to develop strategies for successful implementation of new software resulting in increased client achievement measurable by one academic year
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Redesign and implement trainings on current systems using VoIP and acting as mentor for colleagues to ensure maximum success in virtual delivery of current programs on a new LMS
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Manage multiple projects organization wide
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Evaluate learning with knowledge assessments and conducting data analysis to drive results
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Design and Develop instructional resources
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Assess and redesign learning structures to maximize learner achievement
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Rewrite content to increase learner engagement and understanding
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Evaluate learner growth through data analysis after evaluation
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Design learning experiences for learners of all ages and varying English proficiencies
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Evaluate learner effectiveness using assessments and observation
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Ability to Adapt to diverse cultural norms and working with stakeholders to achieve growth
Certificate - Interior Design
Interior Designers Institute of Newport Beach 1997